Conclusions Print version RECOMMENDATIONS  Reports > The Fifth Report >  RECOMMENDATIONS CONTENTS RECOMMENDATIONS Handling Complaints and Concerns Disciplinary Procedures The Use of Prescribing Information as a Clinical Governance Tool The Use of Mortality Data as a Clinical Governance Tool Appraisal in the Context of Clinical Governance The Use by Primary Care Trusts of Their List Management Powers Practice Accreditation Schemes Support for Single-Handed and Small Practices The Recruitment and Appointment of General Practitioners General Practitioners' Personal Files The Raising of Concerns The Availability of Information about Doctors The General Medical Council    Conclusions Print version RECOMMENDATIONS    Published by The Shipman Inquiry © Crown Copyright 2001